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I messed up and gave them the wrong tracking number. I told them I would fix the issue, but I figured it would arrive any day so I didn't bother. 9 days went by after I sent it and they wanted a refund. I jumped through a bunch of hoops and endured so much frustration trying to please them. Only to find out. The package was delivered 5 days ago and they're still requesting a refund saying I gave him a fake tracking number. They were very rude and not understanding and also trying to rip me off when they already got their package.